Higher education has withstood many changes over time, and the current crisis will eventually pass. However, it's those Institutions that invest wisely now that will prosper when the world as we knew it returns to a reset level of normality.
Higher education institutions will need to adapt their digital infrastructure – including the implementation of SaaS-based solutions – at the speed and scale needed to address the changing needs of the student population.
It is also crucial for universities to fully encompass student wellbeing and mental health when developing their digital infrastructures. They will need to address the wider problems caused by digital tools becoming the main form of student interaction, the unsuitability of distance learning for some, and the risks posed by increased online and social media activity.
The higher education institutions that achieve this will be the ones that appeal to the best students and academics, and prosper in the future.
Change, the only constant