Managed services incorporates a variety of industries, many of which are
service intensive, delivering projects to customers governed by
contracts through the use of both sub-contractors and employees. For
more than 20 years we have been providing solutions to our customers
across a range of industries. Our managed services solutions support
both internal and external service providers that need comprehensive
financial management, cost transparency, contract management, project
management and customer management systems to improve their operational
efficiency, understand their business at all levels and meet the needs
of their customers and stakeholders.
Our solutions are particularly suitable for service organisations that
do not wish to establish a dedicated IT team to manage their
enterprise-wide system and that are engaged in any of the following:
As new technologies generate increasing demands for personalised
services, organisations need to be able to more accurately predict and
manage financial resources, and create streamlined systems to ensure
information is accessible across decentralised entities. Our solutions
can help improve access to information and the way it flows, including
simplified and real-time reporting to meet operational and statutory
requirements. TechnologyOne provides solutions that can be customised to
suit an individual organisation’s unique needs in a cost-effective
manner, with the built-in ability to integrate with your other software
systems.
Our solutions are flexible and can be implemented to suit your business –
this provides you with the security and knowledge that our systems will
be able to keep up with your business needs as your organisation
changes and grows. These solutions are designed from the ground up to
deliver self-service capabilities to all levels of the organisation,
integrate with Microsoft Office and business-specific applications and
minimise dependencies on specialised IT resources. Our evolutionary
approach to refreshing technology ensures our products stay current and
support a long-term investment strategy. The end result being a
low-risk, proven solution that focuses on delivering a high return on
investment and low total cost of ownership while improving operational
efficiency through ease-of-use, seamless integration, superior
information management and transparency across the entire business.
Engineering, procurement and construction (EPC) services
Demand
for EPC (Engineering, Procurement and Construction) services in the
property development, building and resource sectors has increased as
more organisations focus on their core business activities and look to
experienced specialists to provide high quality, cost effective, lower
risk services and skilled labour governed by contractual processes. To
meet and exceed the expected levels of service and maintain a
competitive edge, service providers must have absolute cost
transparency, detailed margin analysis, comprehensive risk monitoring
and superior operational systems that support contract, sub-contractor,
project and customer management activities.
TechnologyOne solutions for EPC service providers are fully integrated
across the core business management functions for contracts, projects,
financials, assets, employees, sub-contractors, work, people, claims,
purchasing, inventory, customers, stakeholders and reporting. Our
solution suite is highly configurable and flexible to easily cater for
the dynamic environment in which EPC service providers operate. With our
solutions our customers can quickly identify problem areas that need
addressing, costs that are not as expected or projects that need
attention.
Building and construction
The building and construction industry is a highly competitive one with
many challenges being presented through changing economic, political,
regulatory and environmental demands. To stand above the pack,
organisations must have a great insight into their own business
operations and understand where there is potential to improve service
delivery, reduce costs and bring focus onto projects in which they have a
competitive advantage or are of strategic value to the company.
Information capture and management is the key to a deep understanding of
the business and TechnologyOne’s integrated solution for this sector
supports this at all operational levels.
Property development
Commercial,
residential and industrial property developers require complex and
tightly controlled financial management. TechnologyOne’s solution for
property developers meets this demand through its comprehensive,
multi-dimensional financial transaction tracking and reporting. Our
integrated project and contract management provides a total solution for
property developers and when combined with our asset and customer
management capabilities, ensures that we can meet the needs of
organisations that not only develop property but also manage properties
through tenancy and leasing agreements.
Entertainment, facilities management and events
Staging events, maintaining facilities such as stadiums, convention
centres, theatres and buildings, managing customers and corporate
processes place demands on the people and processes within the
entertainment industry. Facilities managers must optimise their
maintenance spend by implementing asset management plans that schedule
proactive maintenance at the right time to avoid high cost, reactive
repairs. For entertainment facilities, the added demands of event
co-ordination, financing and cost tracking increases the complexity of
the business processes involved. Our solutions provide asset management,
project management, customer and event management along with a
comprehensive financial and workforce management capability.
Membership management
Attracting and retaining members by providing valuable and unique
services requires a deep understanding of the membership community, the
changing demands and expectations of this community and the ability to
respond quickly when needed. Our people-oriented solutions with
integrated financial management help manage and track members through
the complete lifecycle, easily supporting proactive behaviour to
maximise retention and improve the service provided.
Corporate management
Large corporates have complex financial management and reporting needs.
TechnologyOne’s integrated solutions for financials, budgeting, human
resources, payroll, business reporting and business intelligence collect
and collate information from disparate systems into a single point for
complete, organisation wide financial transparency and reporting.
Media services
From advertising, broadcasting and music, to production services, we can
help you meet the needs of a growing and diverse customer base. We work
with organisations across the media services industries to help them
meet the ongoing challenges they face in an ever-changing and highly
competitive environment. Our suite of products helps them achieve
consistency throughout their business, coordinating disparate systems
and making sure that they provide the services their customers need –
when they want it!
Managed Services
