Hereford and Worcester Fire and Rescue Service has 27 fire stations located across the two counties. The Fire and Rescue Service has more than 800 full time operational staff, retained firefighters and officers, fire control staff, and support staff. It also hosts one of 29 national Urban Search and Rescue specialist units. In 2004, following government legislation that called for a review of public sector organisations' financial systems, Hereford and Worcester Fire and Rescue Authority realised that its current financial practices were supported by very limited and inadequate systems. The Authority needed a financial solution that was easy to use for both its finance team and its managers, who are mainly operational fire officers and support staff across the counties. The Authority went to tender and after evaluating five suppliers, shortlisted two before finally selecting TechnologyOne Financials and Business Intelligence software.
"We evaluated the risk of a company with no track record in the UK against the functionality and benefits that the systems could offer, as well as the value for money within our budget. TechnologyOne came out strongly on top." Martin Reohorn, Director of Finance and Deputy Treasurer.
The Institute of Education (IOE), part of the University of London, was using a financial system that was unable to provide the kind of information that would support managers in making strategic business decisions. IOE required a solution that would integrate a number of disparate systems into one key financial package, ensuring unified procedures and allowing executives to see key performance information.
TechnologyOne delivered a solution that allows the IOE's various departments to access the central finance system and run their own reports. This has allowed IOE's managers to maintain a consistent overview of each department's performance rather than gaining irregular, ad hoc information. The solutions have saved IOE time, money and resources, allowing it to produce its reports in a timely manner.
"Previously it took about three weeks to generate a full report, now with TechnologyOne Financials it takes about eight working days." Dipo Odunsi, Financial Controller.
Established in 1966, in a period of significant higher education expansion in Australia, Flinders University emphasises innovation and excellence in educational programs and research across a wide range of disciplines. Consistently ranked among Australia’s top universities on a per capita basis for research, Flinders University is an integral part of Australia’s higher education system, making an important economic and social contribution to South Australia and the nation. The University enrols approximately 17,500 students each year and employs nearly 2000 staff in corporate, administrative and academic roles.
"We knew that we would be able to use the additional reporting capabilities to see things like student fees and revenue for each department. We could get a whole-of-university view." Daniel Flaherty, Director of Financial Services.
Over the past three to five years, Healthscope has grown dramatically, from 10 hospitals to 45, as well as acquiring a national and international pathology business. The multiple financial and supply chain legacy systems in place could not be stretched any further to cater for the growing number of users and business requirements. As a result, a new enterprise class financial and supply chain system needed to be implemented.
“We assessed the systems across all of our divisions and the latest version of TechnologyOne met the feature and function tests we put it through. It met the technology requirements and from an organisational strategic partnership angle, TechnologyOne was a company we thought we could do business with over a long period of time.” Dougall McBurnie, Chief Information Officer.
Police Credit is one of the largest credit unions in Victoria, with a membership of over 70,000 and assets exceeding $550 million.
"Our month end process has been cut down by several days, and at year end, the production of statutory reports is much quicker, easier and 100% accurate. This represents a genuine return on investment." Fred Pieterse, Executive Manager Finance.
The East Gippsland Region Water Corporation was set up in 1995 to amalgamate an area formally administered by four Water Boards. The organisation covers an area equalling approximately 10 per cent of Victoria and provides water services to 22,816 households and wastewater services to 19,088 customers. East Gippsland Region Water Corporation provides the full range of retail water supply functions, including water harvesting and storage, water treatment, urban water supply, and wastewater collection, treatment, disposal and re-use, as well as trade waste services to small industrial and commercial customers.
"We’ve now got some great products, and if we were to do it all again I’m sure that we would make the same decision to go with TechnologyOne.” Robert Carlesso, Executive Manager Finance and Customer Service.
North East Water provides water and sewerage services to 39 towns, villages and cities in North East Victoria. More than 113,000 people in an area approximately 20,000 square kilometres benefit from its water and wastewater treatment, reuse and distribution. North East Water also assists new developers, plumbing services and trade waste services. It focuses on the treatment and delivery of high-quality water to its community through a disciplined and streamlined approach. It utilises robust financial technology to ensure budgets are aligned with business objectives.
"The TechnologyOne BI solution was very reasonably priced and they didn’t just hand the solution over to us expecting us to work it out for ourselves – they worked closely with us to make sure we could use it in the real world. The whole process was seamless, from initial consulting on our business requirements, to implementation, training and uptake.” Eamonn Tobin, Executive Manager Information Services.
Goulburn Mulwaree Council was formed in February 2004 through the amalgamation of Goulburn City with part of the Mulwaree Shire in New South Wales.
"The overarching business benefit of the TechnologyOne solution is in the recording, reporting and analysis of data. We now have the ability to collect a much greater volume of accurate data and report on that data to make more informed management decisions." Dirk Holwerda, Director of Corporate Services.
Maroochy Shire Council is located on the Sunshine Coast and prior to the amalgamation in 2008, was the fourth largest council in Queensland.
"The financial health of Maroochy Shire Council has steadily improved over the past four years and we are now in a financially sound position. For the most part, this is due to good financial management, which in turn is underpinned by the comprehensive financial software provided to us by TechnologyOne." Tony Herald, Chief Information Officer.