Serving our clients and stakeholders effectively and securely is considered very important at TechnologyOne Limited (TechnologyOne). We recognise that some people have concerns about the performance of online technology and how their personal information will be collected, stored and used.

TechnologyOne is bound by the Privacy Act 1988 (Cth) and the National Privacy Principles, and understands the importance people place on their personal information. At TechnologyOne, we are committed to ensuring that all information collected by us is treated with the appropriate degree of privacy and confidentiality.

This privacy policy is intended to provide you with a general explanation of how and when we collect your personal information, and how it is stored and distributed within TechnologyOne.

Information we collect about you

In order to provide services to you, we may ask for personal details including your name, address, telephone number, email address, your occupation and other information that is capable of identifying you (including information about your work history and experience in the event that you apply for a position with us). This information is kept and treated as confidential information and will only be used by TechnologyOne and associated companies (such as Technology One New Zealand Limited, Technology One UK Limited and Technology One Corporation (M) SDN BHD).

TechnologyOne will generally collect information directly from individuals using tools such as the internet via forms, by telephone conversations, or emails. There may however be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance or where that is not possible, as soon as reasonably practicable after the information has been collected.

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else, with the services you, or they, are seeking.

How your information is used

The personal information that we collect and hold about you, depends on your interaction with us. Generally, we will collect, use and hold your personal information for the purposes of establishing and maintaining a relationship with you, providing services to you, providing you with information about other services that we, our related entities and other organisations that we have affiliations with, offer that may be of interest to you, facilitating our internal business operations and analysing our services and customer needs with a view to developing new or improved services.

Who the information is shared with

Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above). We may also disclose personal information about you to service providers who assist us in operating our business and our related entities and other organisations with whom we have affiliations in other countries (including New Zealand, UK and Malaysia) so that those entities and organisations may provide you with information about services and various promotions.

Protection of information

We will take reasonable precautions to protect your personally identifiable information from loss, misuse or unauthorised access. Our employees understand their responsibility to protect and use your personal information correctly.

Accessing your personal information

You can request that we provide you with access to information we hold about you by submitting a request for access in writing to the address set out below. If we are able to, we will provide you with access within a reasonable time frame following receipt of your request.

We may decline a request for access to personal information in circumstances prescribed by the Privacy Act 1988 (Cth).

If complying with your request for access requires considerable time and expense on our part, we may charge you a reasonable fee for providing you with copies of the information. If we are unable to agree to your request, we will provide you with an appropriate explanation.

Internet users

If you access our website, we may collect additional personal information about you in the form of your IP address and domain name.

Our website uses cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website and to create a personal record of when you visit our website and what pages you view so that we may serve you more effectively.

Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and linked websites are not subject to our privacy policies and procedures.

Promotional material

You may choose to opt out of TechnologyOne's marketing communications or activities. We respect and acknowledge your right to do this. If you do not wish to receive marketing and promotional materials from TechnologyOne, please email us, being sure to provide your full name and address details so that we can update our records accordingly and remove you from our mailing lists.

Keeping your information up to date

We will do our best to keep your personal information accurate, complete and up to date. You can help us with this by advising us if you believe that any of the information we hold is incomplete or inaccurate.

If the Privacy Policy changes

This Privacy Policy was last amended on 6 May 2011. Our Privacy Policy will be reviewed regularly to ensure that it reflects our current information handling practices, and it may therefore change from time to time. If we change this Privacy Policy we will post the changes on our web page so that you are always able to access our most up to date Privacy Policy.

Contact us about your privacy

If you require further information about this policy, TechnologyOne's management of the personal information it holds, or if you think we may not have complied with any aspect of this Privacy Policy, please contact us at the address set out below:

Marketing Communications Manager
PO Box 96, Fortitude Valley Qld 4006
Tel: +61 7 3167 7300
Fax: +61 7 3167 7301
Sales@TechnologyOneCorp.com