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TechnologyOne iCouncil Public enables the community to interact easily with their local council. Through its Report a Problem functionality, residents can inform their council of issues such as a pot holes or missed rubbish bins. It’s simple to submit a photo, the GPS location and a message. The application then sends this information email directly to the relevant council.
The key features of this application include:
- It’s available to both council staff and residents;
- Photographs and GPS locations provide the council with greater detail;
- Residents can also easily access the council’s website;
- Can be used by staff to access other iCouncil mobile modules, such as Enquiries and Inspections.
- Emails
can be composed and sent, even where no 3G or WiFi coverage is available
iCouncil Public can benefit your organisation
The emails produced by the application are submitted to the customer service email address for your council.
These emails are similar to an email that a smartphone user may submit
normally user their standard email program. The content of an iCouncil free email
is usually superior, however, as it incorporates a map, a geospatial reference and can include a photograph to
identify the problem.
Councils are invited to promote iCouncil to provide their community with a way of communicating issues more effectively.
Please contact us for more information on how we can better support you in doing this.
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iCouncil Public
