The success of all levels of government and community service organisations depends upon their ability to deliver quality public policies and programs as well as the effectiveness of their service delivery.
TechnologyOne CRM delivers organisation-wide control over how these engagements are described, managed and, importantly, how your stakeholders identify with those relationships.
TechnologyOne CRM supports a rich, proactive engagement model for multiple stakeholders, a new approach to CRM that is known as xRM. The x describes any range of stakeholders – not just customers – and can include community members, community groups, donors, suppliers, partners, recruitment candidates and employees. In fact, any person or organisation that has a relationship with your organisation.
Key benefits of TechnologyOne CRM include:
The ability to efficiently and effectively manage your relationships with all stakeholders using the community engagement feature of TechnologyOne CRM
Build and maintain community networks through improved communication by using email and marketing tools
Record specific information on different types of stakeholders though simple customisation
CRM for Community Engagement
