A
highly regulated industry, the utilities sector faces many challenges
today such as demand fluctuations, price volatility, restructuring, new
competition and a focus on sustainability strategies.While
the sub-sectors of water, power and energy, and ports and airports have
their own unique requirements, all focus on the need to efficiently and
easily manage costs, assets, employees, customers and services.
This
is where TechnologyOne assists the utilities industry by providing
integrated solutions that simplify the inherent complexity of this
sector. TechnologyOne’s utilities solution manages all areas from
financials, strategic asset management, works management, mobility,
supply chain, project management, carbon accounting to customer
management, employee management, community engagement and stakeholder
management with integration to customer’s operational and GIS systems.
Water
The water industry’s biggest challenge both in Australia, New Zealand
and globally is the continued threat of limited water supplies.The
supply of sophisticated water, wastewater networks and sewage plants is
a costly business while local operators are restricted by
legislatively-bound pricing. These challenges are pushing the water
industry to focus on better operational control, improving customer
water management, protecting assets, and managing their operations more
cost-efficiently. TechnologyOne provides water operators with an
end-to-end solution that seamlessly takes care of every part of a water
operator's business from financials and operational management to
customer information systems and asset management. Specifically, this
includes water billing, SCADA and GIS integration, smart water metering,
automated handling of customer requests and more.
Power and Energy
The power and energy sector is experiencing big changes with new players
coming into the marketplace such as renewable energy power sources like
the wind energy industry. Challenges include managing assets and a
workforce spread over large regions, and dealing with changes to safety
and environmental regulations. From customer information systems, asset
management, mobility solutions that manage a dispersed workforce, to
financial and operational management, TechnologyOne’s integrated
business solutions can support this dynamic and changing industry.
Ports and Airports
Ports
and airports are both focused on asset management, risk management,
security, adhering to regulatory requirements and for many, finding ways
to develop sustainability strategies. TechnologyOne supports this
sectorwith a full spectrum of integrated solutions from
project, asset and works management, property management covering retail
and industrial space, as well as a carbon accounting solution to help
measure greenhouse gases to minimise ports' and airports' carbon
footprint.TechnologyOne also provides airports with the ability to integrate financial and airport operating systems, and more.